Clients are People

What I learned about managing clients by building relationships

The following is an excerpt from the new book, Bronze Seeks Silver, available in paperback and ebook

The instructor gently adjusted my right hand to hold the shotgun handle higher in the air and flush against my face.

“Aim through here,” he said, pointing to a small v-shaped notch jutting up at the end of the barrel. Moving me sidewise, he adjusted my stance so I was perfectly perpendicular to the shooting range.